Inbound Back Office "plugs into" your existing team to augment your capabilities and expand your resources at a fraction of the cost of hiring new people. We provide assistance so you can focus your time on sales, strategy, client services, and building your business.
You have help with all the main marketing tasks like content, digital ads, and SEO, but what about the day-to-day tasks that keep piling up? That's where our Administrative Assistance team can help! From scheduling meetings, recording minutes, or setting travel plans, our team is ready to jump in and help you free up more time so you can focus on your business!
Our Administrative Assistance team can help with tasks like:
- Automation of Operations
- Research
- Microsoft Word, PowerPoint, and Excel tasks
- Organization/clean-up of accounts/platforms
- Google Drive features
- Meeting minutes
- Transcription
- Spreadsheet data manipulation
- Filing system - setup and maintenance
- Oral and written communication
- Point of contact for external contacts
- Prepare docs for meetings
- Processing email
- Finding ways to improve administrative processes, or developing those processes
- Problem-solving
- Contact follow-ups
- Zoom scheduling/set up, meetings, and webinars
- Event planning assistance
- Time-consuming tasks that someone else can take care of!
They can also help with various inbox/calendar tasks, including:
- Meeting scheduling
- Managing conflicts and rescheduling
- Meeting confirmations and follow-ups
- Travel arrangements and booking
- Inbox management ongoing or during vacations
Frequently Asked Questions
What does onboarding look like?
Once you've signed on, you'll be connected with the best-fit Administrative Assistant via email. You'll have a quick onboarding call with your Admin to go over the tasks you'd like to delegate, access, communication preferences, etc. After that, you can hit the ground running!
How do we communicate with you / assign you work?
We work within your established communication tools and processes. You can add us to your project management tool if you have one and/or Slack (or similar tool) if you use it. Or if email is your preferred communication method, you can simply email us.
Can you be client-facing at all?
Yes! You can give your Admin an email address at your domain and your Admin can handle email responses, follow-ups, etc. from that email.
Can I get time estimates ahead of time for tasks/projects?
Absolutely! Just give the details of your task/project to your Administrative Assistant and they will let you know what you can expect in terms of time/cost.
Why Choose IBO for Administrative Assistance?
We only work with Marketing Agencies and Fractional CMOs.
Our Administrative Assistants are extremely well-versed in the pain points of marketing agency owners and Fractional CMOs, so we can jump in with little to no training.
Flat-rate pricing that protects your margins.
Our straightforward pricing makes it easy to free up your time by delegating administrative tasks without any surprises. You know what you're paying, and you know what you're getting.
A U.S.-based team that's easy to work with.
Our Administrative Assistants are based in the United States, which means fast communication, cultural fluency, and higher-level thinking, which means we don't just mindlessly do tasks; we use critical thinking and attention to detail when executing, so you don't have to worry about the details.