Website Support Lead
Nicole is the Website Maintenance Manager at IBO. If you need text changed, images uploaded, new tools added, troubleshooting an issue, or just about anything else with your website, Nicole and her team are there to help you out. They live for this stuff.
After studying Computer Science and receiving an MBA, Nicole’s career started on the Support Team for a SaaS application where she worked for 11 years. She then switched gears and learned everything she could about websites. Her areas of expertise are WordPress, Squarespace, and Wix but she is not afraid to tackle other platforms and welcomes new projects.
Nicole’s home is a busy one with four kids, two dogs, and a cat. She finds balance with kickboxing and yoga. When chasing kids she usually is documenting their lives with her camera. She also consumes large doses of caffeine.
Skills
- Wordpress Aficionado
- Photography Ninja
- Website Gremlin Slayer? Assassin?
- Mom (mic drop)
Testimonials
"Working with Amy and the IBO team over the years has been a huge relief. They are extremely reliable, responsive, and quick to learn new tasks. We are able to trust that projects will be done correctly the first time, every time!"
"Very responsive and dependable. When I ask for work to be done, I know it is being handled!"
"Prompt, Smart, Efficient, Quality work. PM structure is also great value add for small agency"
"Love having a team or experts in my back pocket that make my life easier and more efficient. It allows me to focus on what I need to do and gives me the ability to offer additional services to my clients."
"You guys have been a wonderful extension of our team!"
"Great team and versatile like a Swiss army knife. Seamless integration into our workflow. Already referred several other agencies to IBO."
"Prices are affordable. Everything so far has been straightforward and easy. There seems to be no catch and just an honest business trying to employ people and support other businesses. Nikki rocks!"
"I trust IBO to take care of all of my client projects. Your team is solid and are experts in their field."
"Inbound Back Office's amazing virtual assistants have helped me double my marketing business this year. I have no employees and have still been able to increase my client base over 100% from 2016. All the VA's I deal with are friendly and do fantastic work. I highly recommend Amy and her team."
"We found Amy and IBO when we were in a jam- short-staffed and in the midst of mission-critical deliverables for a number of clients. Not only did Amy and her team dive in head first to help they delivered work that far exceeded our expectations and continues to do so today. Amy has an uncanny ability to align her resources with our needs, timeline, and level of expertise needed to get the job done. I offered to provide this testimonial when responding to last month's invoice. How many of you can say that? The value is exceptional, the service is even better. Amy and her team care about my company and it shows."
"No one is perfect, but IBO is pretty close! I always get what I expect and often more for a fair price and on time."
"Great team. Great service levels. Great work."