Spotlight On… Website Support

By Nikki Jasper | | 10.7.22

A functional website is pivotal to an agency’s success. After all, it’s often the first stop for prospective clients! If it’s not working properly, you could be missing out on lucrative business partnerships.

So what can you do to ensure that your website is functioning at peak performance? IBO’s website support team is here to help!

Support vs. Development

But what differentiates the website support team from the website development team? Well, if you’re looking for custom coding—aka, building any aspect of your website from scratch— the development team is your team.

If you need to maintain your current website (update plugins, add content, etc.), create a website page or a new landing page using an existing template, or migrate content from one site to another, the website support team is here to help.

IBO’s website support team is well-versed in a number of website platforms, including:

  • WordPress (this is what they work with most often)
  • Wix
  • Squarespace
  • Zephyr
  • Joomla
  • Webflow
  • Shopify
  • HubSpot
  • WooCommerce
  • Active Campaign
  • And more!
Connect with a Team of Experts

We’re proud that we have a team of dedicated website specialists, each with tons of experience in a variety of website platforms. The team’s manager, Nikki Johnson, noted that each member of the team is always up for a challenge. “Everyone is always willing to jump in and try anything. Even if it’s a platform they’ve never heard of, they’ll always say, ‘I’m glad to take a look!’”

Weed Your (Website) Garden

You might be thinking, "My website is fine! I'm happy with how it looks and I can update my blog on my own. Why do I need your team?"

As Nikki Johnson says, “Your website is like a garden. You don’t want your garden filled with weeds!” Routine plug-in updates ensure that your garden is tidy and ready for new growth. (Ok, the simile is kind of falling apart, but you get the point!)

While platforms like WordPress can automatically update plug-ins, you don’t know what kind of havoc these automatic updates can wreak. Why not take matters into your own hands so you know every part of your website is performing as it should? It’s nice to know you have a team of experts you can call upon to keep an eye on your site and answer any questions you might have. (Bonus? They're lovely people, too. I always enjoy chatting with folks on the website support team!)

Schedule a Website Checkup Today!

If you’re wondering about the health of your website, our website support team is happy to take a look. If you’re new to IBO, click here to schedule a discovery call!