A functional website is pivotal to an agency’s success. After all, it’s often the first stop for prospective clients! If it’s not working properly, you could be missing out on lucrative business partnerships.
So what can you do to ensure that your website is functioning at peak performance? IBO’s website support team is here to help!
Support vs. Development
But what differentiates the website support team from the website development team? Well, if you’re looking for custom coding—aka, building any aspect of your website from scratch— the development team is your team.
If you need to maintain your current website (update plugins, add content, etc.), create a website page or a new landing page using an existing template, or migrate content from one site to another, the website support team is here to help.
IBO’s website support team is well-versed in a number of website platforms, including:
- WordPress (this is what they work with most often)
- Active Campaign
- And more!
Connect with a Team of Experts
We’re proud that we have a team of dedicated website specialists, each with tons of experience in a variety of website platforms. The team’s manager, Nikki Johnson, noted that each member of the team is always up for a challenge. “Everyone is always willing to jump in and try anything. Even if it’s a platform they’ve never heard of, they’ll always say, ‘I’m glad to take a look!’”
Weed Your (Website) Garden
You might be thinking, "My website is fine! I'm happy with how it looks and I can update my blog on my own. Why do I need your team?"
As Nikki Johnson says, “Your website is like a garden. You don’t want your garden filled with weeds!” Routine plug-in updates ensure that your garden is tidy and ready for new growth. (Ok, the simile is kind of falling apart, but you get the point!)
While platforms like WordPress can automatically update plug-ins, you don’t know what kind of havoc these automatic updates can wreak. Why not take matters into your own hands so you know every part of your website is performing as it should? It’s nice to know you have a team of experts you can call upon to keep an eye on your site and answer any questions you might have. (Bonus? They're lovely people, too. I always enjoy chatting with folks on the website support team!)
Schedule a Website Checkup Today!
If you’re wondering about the health of your website, our website support team is happy to take a look. If you’re new to IBO, click here to schedule a discovery call! Already a client? Click here to chat about your website needs!
"We found Amy and IBO when we were in a jam- short-staffed and in the midst of mission-critical deliverables for a number of clients. Not only did Amy and her team dive in head first to help they delivered work that far exceeded our expectations and continues to do so today. Amy has an uncanny ability to align her resources with our needs, timeline, and level of expertise needed to get the job done. I offered to provide this testimonial when responding to last month's invoice. How many of you can say that? The value is exceptional, the service is even better. Amy and her team care about my company and it shows."
"Love having a team or experts in my back pocket that make my life easier and more efficient. It allows me to focus on what I need to do and gives me the ability to offer additional services to my clients."
"Prompt, Smart, Efficient, Quality work. PM structure is also great value add for small agency"
"Great team. Great service levels. Great work."
"Great team and versatile like a Swiss army knife. Seamless integration into our workflow. Already referred several other agencies to IBO."
"Prices are affordable. Everything so far has been straightforward and easy. There seems to be no catch and just an honest business trying to employ people and support other businesses. Nikki rocks!"
"Very responsive and dependable. When I ask for work to be done, I know it is being handled!"
"Inbound Back Office's amazing virtual assistants have helped me double my marketing business this year. I have no employees and have still been able to increase my client base over 100% from 2016. All the VA's I deal with are friendly and do fantastic work. I highly recommend Amy and her team."
"You guys have been a wonderful extension of our team!"
"I trust IBO to take care of all of my client projects. Your team is solid and are experts in their field."
"Working with Amy and the IBO team over the years has been a huge relief. They are extremely reliable, responsive, and quick to learn new tasks. We are able to trust that projects will be done correctly the first time, every time!"
"No one is perfect, but IBO is pretty close! I always get what I expect and often more for a fair price and on time."