Michael is co-founder of Inbound Back Office. An agency veteran, he launched his first digital marketing agency in 1996 in a dorm room while still a student. Over the next 23 years, he grew the business into a million-dollar agency and built one of the most respected teams in the industry.
Along the way, he saw a recurring needs for augmented team support among agencies to help them scale. To address this need, he co-founded Inbound Back Office along with Amy and sold his agency in 2018 to pursue the new business.
Michael has spoken for sold-out crowds at HubSpot's INBOUND conference as well as other industry events. He is a parallel entrepreneur and has founded and co-founded a number of other companies and loves to help business owners work smarter, achieve higher levels of efficiency, and create healthy team cultures.
- Tech problem-solving
- Business consulting
- Eating huge amounts of sushi
"Prompt, Smart, Efficient, Quality work. PM structure is also great value add for small agency"
"Very responsive and dependable. When I ask for work to be done, I know it is being handled!"
"I trust IBO to take care of all of my client projects. Your team is solid and are experts in their field."
"Great team. Great service levels. Great work."
"We found Amy and IBO when we were in a jam- short-staffed and in the midst of mission-critical deliverables for a number of clients. Not only did Amy and her team dive in head first to help they delivered work that far exceeded our expectations and continues to do so today. Amy has an uncanny ability to align her resources with our needs, timeline, and level of expertise needed to get the job done. I offered to provide this testimonial when responding to last month's invoice. How many of you can say that? The value is exceptional, the service is even better. Amy and her team care about my company and it shows."
"Working with Amy and the IBO team over the years has been a huge relief. They are extremely reliable, responsive, and quick to learn new tasks. We are able to trust that projects will be done correctly the first time, every time!"
"Prices are affordable. Everything so far has been straightforward and easy. There seems to be no catch and just an honest business trying to employ people and support other businesses. Nikki rocks!"
"Love having a team or experts in my back pocket that make my life easier and more efficient. It allows me to focus on what I need to do and gives me the ability to offer additional services to my clients."
"You guys have been a wonderful extension of our team!"
"No one is perfect, but IBO is pretty close! I always get what I expect and often more for a fair price and on time."
"Inbound Back Office's amazing virtual assistants have helped me double my marketing business this year. I have no employees and have still been able to increase my client base over 100% from 2016. All the VA's I deal with are friendly and do fantastic work. I highly recommend Amy and her team."
"Great team and versatile like a Swiss army knife. Seamless integration into our workflow. Already referred several other agencies to IBO."